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Refund & Cancellation Policy

Last Updated: January 30, 2026

IMPORTANT: ALL BLOCKCHAIN TRANSACTIONS ARE FINAL AND IRREVERSIBLE.

1. The Principle of Irreversibility

WorldXGrowth is a decentralized, non-custodial software interface that allows you to interact directly with various public blockchains (Ethereum, BNB Chain, Polygon, etc.). Due to the inherent nature of distributed ledger technology (Blockchain), any transaction broadcasted to the network is final, permanent, and irreversible.

Once a transaction is confirmed by the network validators/miners, WorldXGrowth has no technical authority, access, or ability to "cancel," "reverse," or "refund" your assets. We do not hold your funds; we only provide the tools for you to manage them.

2. User-Induced Errors (Zero Liability)

As a decentralized user, you assume 100% responsibility for your actions. WorldXGrowth will NOT provide refunds or compensation for losses caused by the following:

  • Incorrect Wallet Address: Sending funds to a wrong or mistyped wallet address.
  • Cross-Chain Errors: Sending assets to an address on a different, incompatible blockchain (e.g., sending BTC to an ETH address).
  • Invalid Asset Contracts: Swapping or buying "scam tokens" or "honeypot" contracts created by third parties.
  • Incompatible Wallets: Sending assets to a contract or wallet that does not support that specific token type.

3. Loss of Access (Seed Phrase Responsibility)

WorldXGrowth does not store your 12-word Secret Recovery Phrase or Private Keys on its servers. This is a non-custodial security model designed for your protection. However:

If you lose your Secret Recovery Phrase, or if your device is compromised, WorldXGrowth cannot recover your wallet. Any funds lost due to the loss of your keys are permanently inaccessible. We cannot "reset" your password or "refund" the value of the lost assets under any circumstances.

4. Non-Refundability of Network (Gas) Fees

Every transaction on the blockchain requires a "Gas Fee" paid to the network's validators. Please note:

  • These fees are paid to the blockchain network, NOT to WorldXGrowth.
  • Even if a transaction fails due to "Out of Gas" or smart contract errors, the network fee is consumed and cannot be refunded.
  • WorldXGrowth has no control over the fluctuation of these fees.

5. Swaps and Slippage

When you perform a token swap within the app, the transaction occurs via Decentralized Exchange (DEX) protocols. WorldXGrowth is not responsible for:

  • Slippage: Price changes that occur while the transaction is being processed.
  • Liquidity Issues: Low liquidity causing high price impact.
  • Failed Swaps: Transactions that fail because the price moved beyond your set slippage tolerance.

6. Third-Party Fiat-to-Crypto Purchases

If you purchase cryptocurrency using fiat (USD, INR, etc.) through integrated third-party providers (like MoonPay, Simplex, or Transak), those transactions are governed by the refund policies of those specific providers. WorldXGrowth does not process your credit card or bank information and is not responsible for any payment disputes or failed fiat purchases.

Consumer Acknowledgment

By using WorldXGrowth, you acknowledge that you are acting as your own bank. You understand that decentralized finance is an "at-your-own-risk" activity. You waive any right to claim refunds or initiate chargebacks against WorldXGrowth for blockchain-related losses or user errors.